As a Customer Service Representative, you will:
Handle inbound customer inquiries via phone, email, and/or chat
Provide accurate information and solutions in a timely, professional manner
Ensure a high level of customer satisfaction and service quality
Follow internal procedures, quality standards, and compliance guidelines
Document interactions and update customer records in internal systems
Collaborate with internal teams to resolve complex issues when required
Full Reloacation BonusFor candidates moving from outside of Continental Portugal:One of Europes most attractive cities for international professionals
Mild climate and sunshine year-round
Vibrant international community and social life
Close to beaches, culture, cafés, and nightlife
Competitive cost of living compared to other Western European capitals
Candidate ProfileWe are looking for candidates who:
Are native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)Have basic to intermediate English skills (B1 or higher)
Are available to relocate to Lisbon for a minimum of 12 months
Are customer-oriented, reliable, and eager to learn
Are open to working in an international, structured environment
No previous customer service experience required — full training is provided.
What We OfferInternational work experience with a global brand
Paid training and continuous learning opportunities
A multicultural, professional working environment
Transferable customer service and communication skills
A strong career asset for future international roles
This is not just a job.
It's a strategic first step in an international career.
Apply now!
weniger ansehen Key Responsibilities
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Required Qualifications
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
What We Offer
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Possible to have signing bonus up to 2500 EUR
Additional Information
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
weniger ansehen Key Responsibilities
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Required Qualifications
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
What We Offer
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Possible to have signing bonus up to 2500 EUR
Additional Information
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
weniger ansehen Key Responsibilities
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Required Qualifications
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
What We Offer
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Possible to have signing bonus up to 2500 EUR
Additional Information
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
weniger ansehen Key Responsibilities
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Required Qualifications
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
What We Offer
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Possible to have signing bonus up to 2500 EUR
Additional Information
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
weniger ansehen Key Responsibilities
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Required Qualifications
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
What We Offer
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Possible to have signing bonus up to 2500 EUR
Additional Information
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
weniger ansehen