The role holder owns sector-specific market knowledge for Europe and leads the regional sub-function for the sector product. They contribute to the overall functional strategy and drive the development of European segment strategies and business plans. A key responsibility is ensuring operational excellence in the European airfreight network by guiding country and station teams and ensuring alignment with industry needs, market dynamics, divisional strategy, and DHL Group policies.
Master's degree or equivalent work experience
Experience LevelMore than 8 years
weniger ansehen The role holder owns sector-specific market knowledge for Europe and leads the regional sub-function for the sector product. They contribute to the overall functional strategy and drive the development of European segment strategies and business plans. A key responsibility is ensuring operational excellence in the European airfreight network by guiding country and station teams and ensuring alignment with industry needs, market dynamics, divisional strategy, and DHL Group policies.
Master's degree or equivalent work experience
Experience LevelMore than 8 years
weniger ansehen As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
Taking ownership of the OFR (Ocean Freight) reporting landscape, including MyFRP applications, Station Monitor, and Performance Index, and actively contributing to the development of an overall OFR reporting and steering strategy, this role supports data-driven decision making. It involves prioritizing requirements, managing the delivery of reports and enhancements for these applications, ensuring up-to-date documentation, and driving usage of the applications. The individual plays a key role in optimizing the reporting landscape, promoting data-driven decision making, and facilitating effective reporting and business intelligence within OFR.
Principal accountabilities
Skills
Qualifications & Key Requirements
Location
Bonn but flexible in Europe
RCS Grade
I
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
The Global Head of Reefer Trade Management is responsible for the overall volume development and GP of the Reefer FCL globally. The individual drives and defines the reefer trade strategies across the globe aligned with the regions and Reefer Management.
The global head is responsible for setting and executing the global carrier strategy by personally managing and developing the relationships with our core carriers, and regional niche carriers (where needed) globally.
Furthermore, the role is part of the global trade management leadership team responsible for aligning and setting a clear direction for the Reefer FCL product development and growth in collaboration with the growth and M&S organization.
Principal accountabilities
Skills
Qualifications & Key Requirements
Location
Bonn but flexible in Europe
RCS Grade
G
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
As Manager Global Ocean Freight Operations, you are globally responsible for a defined process domain within Ocean Freight operations and lead global process governance and digital enablement to deliver measurable impact on EBIT, operational excellence and customer experience worldwide.
You own the Global Operating Model and champion standardization, data stewardship, automation and compliance-by-design across all workflows within your assigned domain. In addition, you spearhead initiatives that leverage process mining, advanced analytics and technology enhancements to support DHL Global Forwarding’s vision of being the undisputed leader in logistics.
Principal accountabilities
You will take on assigned responsibilities within the team and deliver key initiatives in coordination with your manager, ensuring alignment with global objectives and standards: This role will initially focus on Milestones, Vendor Integration and Process Intelligence.
You are accountable for establishing transparency across the current (“as‑is”) operational, vendor, milestone, and data landscape, including how carrier schedules and vendor‑provided events are translated into milestones that accurately reflect shipment status across the end‑to‑end journey. You identify gaps versus global standards and target processes and drive sustainable gap closure through vendor governance and operational data quality. You own the end‑to‑end milestone landscape — from carrier schedules to automated and predictive milestones — across external vendors and smart engines, ensuring reliability and fitness for operational, customer, and performance‑management use. You own the business implementation of process mining within Ocean Freight Operations, governing use‑case prioritization and execution to ensure measurable value realization through data‑driven process transparency and improvement.Process Governance, Enablement and Adoption
Define and own the strategic vision for global operational excellence and digital enablement to improve service delivery, customer satisfaction, production unit costs, profit margins and Operating Cash Flow. Optimize EBIT through cost-to-serve reduction programs Own the Global Target Operating Model and global Standard Operating Procedures Set DHL Service Standards for operational processes and OKRs linking outcomes (efficiency, compliance, CX) to capabilities (automation, usability, scalability). Ensure “Right 1st Time” shipment execution and use process mining tools, analytics and First Choice methodologies to identify process inefficiencies, remove waste/variability and automation opportunities to optimize workflows Translate customer insights into process improvements and system enhancements. Translate standards into configurable rules, data models and integrations with strong data governance Govern outsourcing transitions to- and performance of Global Service Centres (GSC) Drive global rollout of process and product enhancements ensuring high transaction coverage and adherence Develop role-based training paths, enablement content and in-app guidance to accelerate adoption. Monitor and improve performance against critical performance metricsSolution Delivery
Co-create and implement automation solutions and integrations to reduce cost-to-serve and improve Right 1st Time performance. Maintain a prioritized backlog for all process improvements, digital product features, technical enablers and compliance requirements on epic-, feature- and story/task level Ensure continuous backlog grooming and priority alignment in collaboration with product owners, process leads and IT/BPO based on business value, technical feasibility and risk Perform sprint planning with clearly defined goals and acceptance criteria. Drive execution through daily stand-ups, ensuring progress and timely removal of blockers Provide end-of-sprint demos to stakeholders, validate KPI impact and identify improvement opportunities for velocity, quality and adoption through the retrospectivesOperational Accounting, GP and Cash Realization
Optimize EBIT through GP maximization and cash realization initiatives Drive operational accounting discipline across auto-rating, auto-costing, billing timeliness/accuracy, accrual timeliness and dispute resolution to improve Operating Cash Flow and reduce DSO. Eliminate recurring revenue leakage and unjustified direct variable costs to protect margins. Ensure vendor invoices validation before file closure to ensure charges align with agreed rates. Monitor profitability by customer and trade lane, addressing low-margin lanes in collaboration with Growth and Trade Management. Support Procurement in cost optimization initiatives Ensure continuous backlog grooming and priority alignment in collaboration with product owners, process leads and IT/BPO based on business value, technical feasibility and risk Perform sprint planning with clearly defined goals and acceptance criteria. Drive execution through daily stand-ups, ensuring progress and timely removal of blockers Provide end-of-sprint demos to stakeholders, validate KPI impact and identify improvement opportunities for velocity, quality and adoption through the retrospectivesOperational Accounting, GP and Cash Realization
Optimize EBIT through GP maximization and cash realization initiatives Drive operational accounting discipline across auto-rating, auto-costing, billing timeliness/accuracy, accrual timeliness and dispute resolution to improve Operating Cash Flow and reduce DSO. Eliminate recurring revenue leakage and unjustified direct variable costs to protect margins. Ensure vendor invoices validation before file closure to ensure charges align with agreed rates. Monitor profitability by customer and trade lane, addressing low-margin lanes in collaboration with Growth and Trade Management. Support Procurement in cost optimization initiatives Ensure timely and effective dispute resolution to accelerate cash realization.Data Governance
Establish global data standards, controls, and validation rules to ensure completeness, accuracy and timeliness across all domains in collaboration with IT/BPO MDM Enforce global data standards and audit trails Detect and resolve data integrity issues promptly, providing monthly improvement heatmaps to senior management. Collaborate with IT/BPO to optimize policies on data quality, retention, regulatory compliance, integration standards, metadata and lineage. Drive accountability through data stewards for master data, rates/contracts, bookings, milestones, operational accounting and compliance. Leverage analytics to improve visibility and accuracy across global systems, driving transparency and continuous improvement against DHL Service Standards and operational KPIs. Maintain the metadata catalogue and lineage diagrams.Risk Management & Regulatory Compliance
Ensure compliance with DHL policies and international trade regulations, customs requirements, FMC rules and data privacy standards. Operate a proactive risk management and compliance framework covering operational and regulatory risks Identify operational and compliance risks across Ocean Freight operations and implement mitigation strategies. Implement compliance by design in all processes, systems and workflowsPeople & Culture
Foster a culture of continuous improvement and operational agility. Lead and develop a high-performing, diverse global team of process excellence and operational accounting experts Support and drive initiatives to enhance employee engagement within Global Ocean Freight OperationsSkills
Qualifications & Key Requirements
Location
Flexible in Bonn, US, Brazil or Singapore
RCS Grade
I
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
The Global Supply Chain Value Engineer is enterprise owner of DHL Global Forwarding’s global value engineering strategy for Order Management Solutions (OMS) and International Supply Chain. This role sets the global vision, governance framework, and performance agenda for value creation across customer pursuits, implementations, and ongoing lifecycle engagements.
As a global senior leader, the role drives commercial impact, customer value differentiation, and strategic growth, building methodologies, capabilities, and analytics required to quantify and demonstrate DHL’s business impact. The Senior Director translates complex supply chain operations into compelling financial narratives, supports global strategic deals, and ensures value engineering is deeply embedded across functions, regions, and customer touchpoints.
This position directly shapes global solution strategy, governs value‑based pricing alignment, leads multi‑region transformation initiatives, and partners with Executive Leadership to influence investment decisions, product enhancements, and long-term customer success.
Principal accountabilities
Supply Chain Mapping & Diagnostics
- Own and evolve the Supply Chain Exploration Toolkit and Opportunity Identification Framework.
- Conduct multi-scenario analyses and savings simulations.
- Lead end-to-end exploratory workshops with senior customer stakeholders.
- Translate diagnostic insights into value-generating and cost-saving roadmaps.
Solution Development
- Maintain and further develop the global Solutions & Consulting Playbook.
- Govern best-practice exchange and develop case study repository.
- Partner with design, operations, and commercial teams to develop deployable solutions.
- Build customer-specific P&L and value models.
Value Engineering Strategy
- Lead the Value Engineering stream and define methodology and KPIs.
- Embed value engineering across pursuits and customer lifecycle.
- Enable Business Solutions, Business Development teams and Customer Program Managers via training and capability building.
- Promote thought leadership and internal communication.
Strategic Pricing Alignment
- Integrate value insights into pricing strategy and commercial models.
- Maintain and further develop pricing calculators and value tools.
- Build financial scenarios that demonstrate ROI and long-term value.
Knowledge, Skills, Abilities, Education and Experience
Location
Bonn but flexible in Europe
RCS Grade
H
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
weniger ansehen DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend.
Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job purpose
Seasoned commercial and sector leader with deep expertise in data center logistics and mission-critical supply chains. Proven ability to define sector strategy, drive multimillion-dollar revenue growth, and build trusted C-suite relationships with hyperscalers, colocation providers, and enterprise data center operators. Brings a strong understanding of the full data center lifecycle—from site selection and build through deployment, expansion, refresh, and decommissioning—translating customer growth ambitions into scalable, execution-ready logistics programs. Combines strategic vision with operational depth to position the organization as a long-term, strategic partner within the global data center ecosystem.
Principal accountabilities
Strategic Market & Sector LeadershipRequired Skills & Capabilities
Visionary, execution-focused leader with strong strategic planning capability. Commercially driven and financially literate, with experience in forecasting, margin optimization, and scenario-based pricing. Skilled communicator able to influence senior executives and internal stakeholders alike. Strong governance mindset with disciplined approach to risk management and compliance. Highly collaborative, aligning global and regional commercial teams around consistent sector growth priorities. Thrives in high-growth, fast-evolving, and time-critical environments.Experience & Other Requirements
10–15+ years in logistics, supply chain, project logistics, or mission-critical infrastructure, with at least 5 years in senior commercial leadership roles. Demonstrated success leading commercial strategy and delivering high-value solutions to hyperscalers, colocation providers, and enterprise data center customers. Extensive experience managing complex global accounts and driving long-term sector development. Strong familiarity with construction logistics, technical installations, white-glove handling, secure transport, and high-value equipment flows. Comfortable navigating technical, regulatory, geopolitical, and capacity-related complexities impacting global data center deployments.Location
Bonn and flexible
RCS Grade
H
Your benefits
We offer excellent employee benefits, a competitive salary package and great development opportunities.
Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, generous corporate discount programs and other employee wellbeing programs. Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices. Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment. Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge. Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.Interested in this position? Just click on “Apply”!
Are you curious to learn more about us?
Our official website: DHL Global Forwarding
Check out our business updates and culture: LinkedIn/ Instagram / Facebook & X
We are looking forward to your application.
DGF HR Team
weniger ansehen