This job can be based in any of the main EU corporate offices (London, Manchester, Munich, Paris, Madrid, Milan)
We are seeking a dynamic and experienced professional to join our EU Other Hardlines team. In this senior role, you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in EU Other Hardlines, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to e-commerce operations at a European level. In this role, you will serve as the lead Account Manager for our top-priority vendors, directly responsible for delivering high-quality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate cross-functionally to design and execute long-term strategies with your vendors. Leveraging your industry expertise, you will provide guidance to the account team, enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories, defining and monitoring success metrics, and proposing innovative solutions to shape the future of AVS. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities• Bachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Marketing or a similar program.
- Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics.
- Several years of professional experience in managing a business with P&L responsibilities.
- Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers.
- Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment.
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
- Solid social skills to build relationships both internally and externally
- Previous experience in managing large-scale projects end-to-end with large teams involved.
- Excellent written and verbal communication (English, minimum C1 level).
- Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook)
• Knowledge of a 2nd language
- Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems
- Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions.
- A Master’s degree (preferably in business management)/ MBA from a leading business school is beneficial
- An entrepreneurial way of thinking and a strong hands-on, results driven mentality
At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.
Amazon Vendor Services (AVS) is a paid B2B service that aims to help strategic brands partner with Amazon to grow their business. As an Associate Account Manager (internal title: Brand Specialist), you will gain 360-degree exposure to all areas of e-commerce at a Pan-EU level, owning the relationship with your brand and structuring with them a short- and long-term strategy oriented at brand’s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand’s experience of the AVS demonstrates our customer obsession. Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. Your role will focus on four crucial business areas: Key job responsibilities• Bachelor’s/Master’s degree or relevant background
- Minimum of 12 months professional experience after graduation in a Business Operations, E-Commerce or Management area.
- Fluent written and verbal communication in both German and English (minimum C1 level)
- Knowledge in MS Office programs (e.g. Excel, PowerPoint)
• Strong business acumen and analytical skills
- Knowledge of another European language (preferably French, Italian or Spanish)
- Basic knowledge of SQL or website content management systems
- Confident in communicating internally and externally
- Planning, prioritisation and time-management skills
This role can be located in Milan or Munich.
Are you looking for a challenging career in business-development? Do you have prior experience and a track-record in delivering against targets in a fast-paced, dynamic environment? Amazon, one of the world's leaders in e-commerce is looking for a Deal Account Manager to join its Third-Party Marketplace support team based in Milan, IT. Your role will be focused on partnering with high potential retailers in the Fashion industry in Germany with a view to helping grow their online businesses. You will also work as part of an EU Fashion Deal team to ensure delivery of deals strategic projects maximizing both Customer Experience and sales. YOUR RESPONSIBILITIES 1. Deliver on a yearly promotions calendar with high potential fashion merchants in Germany, owning the Marketplace Softlines promotions recruitment target across countries• Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
BEVORZUGTE QUALIFIKATIONEN• Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
